Why Choose Us As Your Mystery Shopping Vendor

Butler New Media would love to be your firm's vendor of choice for mystery shoppers with disabilities. Below you will find out what makes us different:

We Listen: Our client service representatives take the time to thoroughly research your business to understand its goals, objectives, and culture.

Community Connections: We have strong ties to the disability community. This helps us quickly and efficiently recruit people with disabilities for your mystery shopping program. Many of our associates have disabilities as well so we understand the unique perspectives of this community.

Accessibility Knowledge: Making sure that your evaluation instrument is easy to use and interpret by people with disabilities is essential. Before taking any project live we extensively test all evaluation instruments with people with disabilities and assistive technologies.

Alternative Formats: Our evaluation instruments can be produced in a variety of alternative formats including but not limited to: Braille, Large Print, and Computer Disk. Our staff can also can take data from completed shops via phone.

Full Service Operation: We not only get report data from completed shops to you in a timely manner, we also offer training and consulting so that you can take action to educate employees. This leads to more informed employees which means happier experiences for customers and a improved bottom line.

Shopper Education: In-depth education is essential for a successful mystery shopping program. Your business is important to you and we make sure that our shoppers have a complete understanding of the shop requirements before being allowed to go into the field. We accomplish this via custom training materials that include quizzes and tips.

Guidance: Our Client Service Representatives provide help and direction every step of the way. You never feel like you do not know what is going on.

Quick Response Time: You never have to worry about getting a response to a question/concern in a timely manner.

Detail-Oriented: Having as much detail as possible is important for making the right decisions in regard to improving your business. We design our programs to get us much detail as possible.

Online Access: Our reporting system supports real-time, 24/7 online access to shop results. This includes raw data, charts, and graphs.

Branding: Your evaluation instrument can be branded in your firm's colors.

Please fill out our mystery shopping quote form form to find out what we can do for you.

Did You Know?

Wheelchairs exist that can literally climb stairs.

Mystery
Shopping
Section
Navigation

Benefits
Our Services
Our Process
Why
Choose
Us?
Shoppers Area